Support

Support

We know that good help is just as important as good software. That is why all of our products come supported with full warranties and backup support. Whether you prefer remote or direct contact we have a  wide range of service options to suit your needs.

For remote enquiries we have telephone lines manned by skilled and friendly support staff available throughout the week as well as on Saturday mornings. You are certain to find someone ready to assist via telephone, Skype or, if you prefer, you can simply use the chat system to send your queries and questions. 

For direct more personalised support, we have a team of responsive Road Support and Office-based teams using TeamViewer, who are available throughout the working day to solve pressing problems face to face.  (Please click the button below to download TeamViewer so that if we need to, we can remotely access your computer in real-time to offer assistance). 

And lastly, for extremely urgent help, you can call us on our After Hours Emergency Hotline, available  Monday to Friday until 8pm, and until 5pm on Saturdays only.